Server - Lobby Lounge

What You Will Be Responsible For

• Describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item’s, origin, taste, and preparation methods; communicate guest orders including any special needs or requests to the kitchen using the hotel’s point-of-sales system; coordinate food timings; check completed kitchen orders with the guest’s original order; transport items to the guest table in a timely manner to ensure proper food quality.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals.
• Commitment to supportive teamwork and open communication.
• Breakdown, clean and set-up of tables, buffets, and food stations.
• Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in Impact.
• Work harmoniously and professionally with co-workers and supervisors

What You Will Bring

• Excellent communication and organizational skills; reading, writing, and oral proficiency in the English language.
• Excellent human relations skills; cheerful/accommodating demeanor.
• One to two years’ previous experience as an Outlet Supervisor in Food & Beverage outlet.
• High school education or equivalent experience.
• Requires good reading and oral in the English language.
• Excellent personal presentation and interpersonal skills.
• Flexible schedule with the ability to work all shifts, weekends and holidays
• The Basic computer skill for online training and manage your own employee profile