In your role, you would:

• Drive sales and renewals for existing accounts for own CMI scope securing pipeline, new revenue opportunities and an accurate forecasting while maintaining customer relationships
• Develop a complete and interconnected understanding of customer's industry/business/markets/clusters
• Partner with Customer Success and other relevant teams (eg. Retail Measurement, Retailer + Tech & Durables Account Leaders) to develop and execute Account Plans and JBPs
• Collect, analyze, act-on and escalade as appropriate Voice of Customer feedback
• Expand customer network to identify new budget holders
• Escalate product needs and trends related to CMI products and solutions

Throughout your tenure, you will demonstrate the following competencies:

• Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific CMI agenda, make a specific type of impression, or take a specific course of action.
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions
• Composure and resilience: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.