Senior Associate, Systems Management

Responsibilities

• In Systems Management at Kyndryl, you will be critical in ensuring the smooth operation of our customers’ IT infrastructure. You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
• Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry. You'll be at the forefront of new service preparation and change management processes, constantly learning and growing your technical expertise to ensure the best outcomes for our customers.
• Your technical prowess will be put to the test as you troubleshoot critical customer situations and provide timely solutions to keep their systems secure, reliable, and efficient. You'll be the go-to expert for sizing and optimizing systems, ensuring our customers' business performance is always world-class.
• At Kyndryl, we're committed to providing the best possible service to our customers, and as a Systems Management Specialist, you'll be an integral part of that mission. So if you're passionate about technology and want to be part of a dynamic team that's shaping the future of IT infrastructure management – then this role is for you.

Minimum Requirements:

• Bachelors in Information Technology, Computer Science, Computer Engineering, or other relevant degree is a must.
• Requires at least 3 years of relevant experience in application monitoring and systems integration.
• Prior impressive background in system management and technical support is a must and is critical to the role.
• Prior background in scripting languages to automate tasks and manipulate data is a must.
• A solid understanding of operating systems (such as Windows, Linux, or Unix), networks, and software systems is required.
• Prior working knowledge with enterprise system management operation, especially in enterprise system monitoring, observability, visualization ,and dashboard is required.

Preferred Skills, Qualities, and Capabilities:

• Exceptional verbal, written, project management, presentation and communication skills is highly appreciated.
• Impressive technical, analytic and problem solving skills combined with the ability to provide quick resolution to problems.
• Basic knowledge on SolarWinds, SiteScope, Zabbix, Grafana, ELK, Ansible, Splunk is highly preferred.
• Prior background with any of the SQL database is strongly encouraged.
• Impressive programming abilities is highly appreciated.