Responsibilities

Customer and Industry Insights

• Applies expertise to develop Industry Sales Kits and identify industry partners, leveraging market trends and cross-industry insights to address customer challenges.
• Combines business and industry knowledge with global best practices to forecast and recommend account strategies.
• Orchestrates teams to gather data, evaluate risks, and adapt solutions, ensuring customers explore innovative approaches to grow and address business challenges effectively.

Differentiated Value Proposition

• Collaborates with senior executives to showcase how Microsoft solutions meet future business needs, driving growth and competitive advantage.
• Acts as a Technology Mentor, building relationships with C-level leaders and aligning Microsoft capabilities with customer needs.
• Leads business transformations using digital technologies to deliver outcomes, challenge thinking with innovative ideas, and involve resources for customer success.
• Captures wins as references and represents the business in significant public relations events.

Technology Sales: Demand Generation and Orchestration

• Drives Account Strategy Envisioning (ASE) with teams, customers, and partners to deliver outcomes via Industry Sales Kits and Solution Plays.
• Creates and manages new opportunities, ensuring consumption pipeline velocity and unblocking issues.
• Coaches peers on opportunity initiation and sets best practices.
• Leads customers into AI and Industrial Metaverse by aligning Microsoft’s capabilities with tailored business needs, developing strategies, and orchestrating execution through technical teams and partners.
• Develops demand plans, drives MCEM lifecycle, and leads opportunity creation using industry best practices and various channels.
• Engages stakeholders with pitches and ensures customer requirements are met by collaborating with core engineering teams.

Technology Strategy Formulation

• Develops multi-horizon roadmaps for strategic accounts, aligning customer objectives with Industry Sales Kits and Solution Plays to drive Microsoft cloud adoption.
• Challenges and refines strategies with stakeholders, introducing innovative capabilities.
• Leads analysis of customer needs and blockers, collaborates with global executives on strategy, and drives end-to-end solutions.
• Guides technology adoption by defining long-term visions, resolving blockers, and steering digital transformation to achieve business outcomes.

Trusted Advisor

• Uses broad knowledge of Microsoft's products to address customer needs.
• Coordinates with industry experts and partners to build strong industry knowledge and bridge process gaps.
• Promotes customer business perspectives and provides sponsorship.
• Creates security thought leadership with customer executives using Microsoft Security and Zero Trust narratives.
• Engages stakeholders to position security as a business enabler.
• Establishes Microsoft's security credentials and improves customer security posture.
• Provides account thought leadership, shares best practices, and leads extended teams.
• Provides technical guidance and creates feedback loops with Product and Engineering teams.
• Acts as the voice of the customer and internal advocate by providing insights and feedback.
• Articulates business opportunities for Microsoft based on product gaps.

Qualifications

Required/minimum qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.

Additional Or Preferred Qualifications

• 6+ years experience in digital transformation, or using technology to drive customer business outcomes.
• 6+ years experience in relevant customer industry.
• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience OR equivalent experience.