To acknowledge and appropriately greet and assist every customer in a timely manner
To be able to take orders and impart information over the telephone or e-mail courteously
To provide sales and product introduction for overflow and bounced calls from Sales Team where immediate assistance is required and the Sales Team is not immediately available, offering seamless transition to the sales process whenever possible
To generate quotation and process customers orders following format displayed on screen, and enter necessary information, ensure an accurate and prompt service as well as to answer stock to customer over phone calls
To maintain a good relationship with all existing customers and build rapport with prospective new accounts
To ensure that orders are accurately recorded, processed and delivered
Qualifications
Bachelor in Business Administration or equivalent
Strong interpersonal and communication skills and the ability to work effectively
Organized and able to work under pressure and time constraints
Skills
Business administration
Work Effectively
Pressure
Interpersonal Skills
Communication skills
Functions
Sales
Job Overview
Job Type:
Full-Time
Company
Hafele
12 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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