Job Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services.
• Provide a clinical support in Viet Nam majorly focus on 3D mapping procedure.
• Identify development opportunities and increase unit growth, profitability, and market share for target customers.
• Improve the efficiency and effectiveness of customer delivered health care services to patients through in-service education and training where appropriate.
• Support sales, marketing and franchise teams and other Johnson & Johnson Medical business/functional unit members through a cooperative and constructive approach to sales meetings, internal company relationships, account development and the resolution of day-to-day business issues.
• Manage Account information through effective, timely reports and accurate customer records.
• Continuously improve product knowledge and selling related skills to provide improved service to customers which differentiate Biosense Webster from competitors.
• Work closely with the marketing team on new product launch, clinical meetings & training.
• Run Training for the EP Technician.
• Reporting on cases completed.
• To undertake any other duties or responsibilities deemed necessary for the advancement of the Company.
• Bachelor's degree in Medical Technology or Biomedical Sciences.
• Nurses / EP tech with relevant experience in Electrophysiology.
• Must be willing to work long and irregular hours, including weekends.
• Must be able to work under pressure.
• Strong, demonstrated leadership qualities, driven by a passion to excel in a customer-centric and innovative organization.
• Expericence: Understand the equipment, operation, procedure supporting. Good knowledge in device, heart anatomy, analysis, communication & presentation skills .