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    © 2025 Jobcadu. All rights reserved

    Platform Governance Policy and Operations

    Full-Time
    Bangkok, Thailand
    Posted: June 25, 2024
    Position Details

    Job Description

    -Responsible for seller's policy compliance management and education, building up the implementation process and working with cross-functional partners, to optimise the Seller Center (e.g. Account Health) for operational efficiencies;

    -Provide analysis and regular reporting of business performance;

    -Work closely with seller facing teams to ensure robust seller education and transparency on new initiatives across regional markets;

    -Monitor, execute, and enforce seller policies to drive impactful behaviour;

    -Support cross-functional projects through involvement in project planning, implementation, and testing;

    -Identify areas for seller performance improvements and implement where practicable;

    -Provide advice and support to channel, category, customer care and support stakeholders so as to achieve seller performance KPIs;

    -Prepare new, and improve existing project and operational documentations to achieve operational excellence;

    -Extract, transform, and load (ETL) data from Lazada data warehouse through SQL for analysis, where needed.


    Job Requirements

    -University graduate with strong Bachelor’s degree and above;

    -At least 1-2 years of work experience in marketplace e-commerce governance strategies, policy-making, or compliance role.

    -Structured and analytical when presented with challenges, creative and flexible in proposing enhancements and solutions.

    -Excellent program management and stakeholder management skills, with the ability to plan and drive projects, and also to coordinate with cross-functional stakeholders.

    -Excellent English oral and written communication skills, including the ability to be structured and analytical in proposing improvements and solutions.

    -Enthusiastic in appreciating and resolving e-commerce platform challenges.

    -Experience with analytical tools (e.g. Microsoft Excel, SQL knowledge and scripting) to drive data analytics and reporting.

    -Self-motivated, pro-active individual, and able to work under pressure.



    Skills
    E-commerce
    Program Management
    Analytical Applications
    Policy Development

    Functions
    Other
    Other

    Job Overview

    Job Type:

    Full-Time


    Company

    Lazada logo

    Lazada

    187 active jobs

    Industry:

    Consumer Goods, Retail & E-Commerce

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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