About the job

Customer Experience measuring platform

• Execute monthly cadence reporting on the Customer Experience Index
• Collaborate with key distributors to improve their Customer Experience Index scores

Distributor Rewards and Recognition Program

• Launch and manage the annual Henry Ford and President Awards program in APDM (Asia Pacific Distributor Markets)
• Execute monthly cadence reporting on the rewards tracker
• Conduct monthly meetings with Sales and Service Managers to update the rewards tracker status

Dealers’ staff skill competition

• Organize the skill competition event by coordinating with cross-functional teams, i.e., sales, service, and technicians.

Qualifications:

• 3rd or 4th year studying in Business Management, Communication Arts, Arts or any related fields
• Excellent command of spoken and written in English
• Computer literacy e.g. MS Office (Word, Excel, PowerPoint), Canva
• Able to join the program for 6 months (at least)
• Be flexible to work across different time zone