Product Support Operation
Responsibilities:
Create and author textbooks, instructional tools, and other learning materials in Biology that support curriculum goals.
Design and develop assessment tests with detailed answer keys and explanations to support teaching effectiveness.
Collaborate closely with teachers and academic teams to align content with learner needs and subject standards.
Deliver academic support and ensure timely production of all teaching materials and content deliverables.
Plan and manage academic events, such as seminars and promotional activities, that align with brand and learning objectives.
Develop creative event concepts, timelines, and schedules that ensure engaging and impactful experiences.
Coordinate logistics with internal teams and external vendors to ensure smooth operations before, during, and after events.
Oversee on-site execution, resolving issues promptly and ensuring participant satisfaction.
Evaluate event outcomes and prepare actionable reports with recommendations for improvement.
Qualifications:
Bachelor’s Degree in Biology, Biology Education, or a related science field.
Experience in academic content creation or teaching support is a plus.
Proficient in Microsoft Office tools (Word, PowerPoint, Excel).
Strong leadership, public speaking, and problem-solving skills.
Creativity and a solution-focused mindset for both content and event work.
Willingness to travel and work off-site or during non-standard hours, including weekends and public holidays when needed.
A proactive, flexible attitude and a commitment to delivering high-quality work in dynamic settings.
Full-time
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