IT Specialist (IT Cloud Infrastructure Operation and Maintenance)

Job Description

Role & Responsibility

• Support in system architect to plan, manage and improve system efficiency.
• Internet system service planning and implementation.
• Verify and audit the capacity of the system to support application services efficiently.
• Capacity and availability management in internet system.
• Managed and consulting team for service planning and operation in internet system and monitoring system.
• Managed EDS Internet systems service operation and system performance.
• Managed EDS monitoring service (CACTI, Zabbix, Grafana)
• Manage new system such as Zabbix for monitoring system support for EDS last mile and E2E service monitoring and EDS link monitoring. And NFV system infrastructure for support Centralized Firewall service and other.
• Support quality management for system operation such as Email, DNS services application and related systems.
• Support quality management for EDS monitoring system such as CACTI, Zabbix, Grafana.
• Support quality management in NFV (Network Function Virtualization) system for planning and management support to customer services.
• 3rd tier support in internet system services (Email, DNS, Log, CAS, etc.) and monitoring system for technical trouble shooting.
• Provide solutions to issues.
• Improve existing system such as Network monitoring system.

Qualification

• Bachelor’s Degree or master’s degree in computer engineering, telecommunication, IT or related fields
• Has 10 years or more of experience in management computer system and system admin related to computer engineer or IT network infrastructure business. People management.
• Problem management and decision-making skill
• Has ability to learn and has knowledge in IT networking and system admin
• Experienced in (Email, DNS, Zabbix, Cacti, VMware).it will be an advantage.
• Good communication in English
• Positive attitude, reliable and working time flexibility