IT Infrastructure Engineer

Responsibilities

Functional - IT Infrastructure:

• Setup, upgrade and maintain physical and virtual servers located in Head Office, branches and in cloud.
• Upgrade and maintain computer network systems (both wired and wireless).
• Perform periodic (planned) systems maintenance.
• Looking after backup system.
• Troubleshoot and fix the unplanned incidents from time to time.
• Monitoring systems health. Flag any concerns in a timely manner to reduce risk.
• Make sure the CMDB is up-to-date.
• Work closely with Group IT Operations Team in order to adhere the related Group RMA IT standards/ policies.
• Manage to keep all IT spendings within budget and within timeline/ plan.
• Ensure monitorial processes/ policies are followed to avoid unapproved expenses.

Functional: IT Users Support:

• Being part of the IT team in order to provide day-to-day user support, both to Bangkok offices and to branches/ countries.

Background and ways of working:

• Solid knowledge/ proven experience of setup, upgrade and maintain servers both logical and physical.
• Solid knowledge/ proven experience of cloud technologies (preferably AWS and/or Azure).
• Good team player and communicator. Consistency report to supervisor/ manager. Make sure all plans/ actions are agreed before implementing.
• Fast learner and always keen to keep up-to-date to technological changes.