ABOUT FPT SOFTWARE
FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.
We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.
JOB OVERVIEW
• We are seeking a versatile and experienced Cloud Operations & Automation Engineer to join our global cloud operations team. This role is perfect for someone who has strong knowledge in AWS operation and in cloud automation, while maintaining strong operational expertise across diverse technologies including containerized environments.
RESPONSIBILITIES
• Participate in day-to-day operations including incident management, service requests, change management, and proactive monitoring.
• Strong troubleshooting skills for complex issues across AWS infrastructure, Windows servers and Linux servers.
• Problem-solving mindset with ability to analyze complex technical issues systematically.
• Manage and maintain Windows Server (2016/2019/2022) and Linux/RedHat environments.
• Implement Infrastructure as Code (IaC) using Terraform, AWS CDK, or CloudFormation for consistent, scalable, and repeatable cloud provisioning
• Experience including Docker and Kubernetes for supporting and maintaining containerized applications in production environments and troubleshoot containerized applications using Docker and Kubernetes.
• Design, develop automation workflows that integrate AWS services with ServiceNow to eliminate manual processes and streamline service delivery
• Build automated remediation solutions for common infrastructure issues and alerts.
• Develop automation scripts using Python and PowerShell to accelerate operational tasks and reduce human error.
• Assist with planning & executing Windows Server\Linux patching.
• Maintain up-to-date documentation for automation processes, infrastructure designs, and operational procedures.
• Respond to high-severity (P1) incidents and collaborate with stakeholders for resolution and root cause analysis.
• Willingness to participate in on-call rotations, including occasional weekend support.
• Knowledge and experience with incident, problem, and change management processes
• 5+ years of hands-on experience in Cloud Operation, infrastructure, automation, or systems administration
• AWS knowledge including EC2, VPC, IAM, Lambda, CloudWatch, and core services.
• Experience with Terraform, AWS CDK, or CloudFormation.
• Experience in Docker and Kubernetes.
• Scripting capabilities in Python and PowerShell for automation and operational tasks
• ServiceNow integration experience including workflow automation and API integration
Preferred Qualifications
• AWS Certifications such as AWS Certified DevOps Engineer, Solutions Architect, or SysOps Administrator
• ITIL Foundation or higher-level ITIL certifications
• Attractive salary. Performance based award.
• Go onsite in Singapore.
• Young and dynamic working environment.
• Continuous development of hard and soft skills through work and professional trainings.
• Exciting leisure: sport and art events (football club, family day...)
• Company's labor policy completely pursuant to Vietnamese labor legislation plus other benefits offered by the company (Company trip, Holiday, etc.)
- Hà Nội: Tòa nhà FPT Cầu Giấy, phố Duy Tân, phường Cầu Giấy, Thành phố Hà Nội, Việt Nam, Cầu Giấy
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
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