EDUCATION

• Bachelor degree in Business Administration, Engineering, Management or related fields
• 5 years experience in broad of business functions
• In depth knowledge of diverse business functions and principles
• Strong organizational and time management skills with the ability to produce accurate, quality information within agreed timescales.
• Desire to work in business transformation and change environments also driven by information systems/ organizational strategy

ROLE & RESPONSIBILITY

Product define and initiate:

• Actively discuss with BUs to understand expectations, pain points and business requirement and its functionality for new initiatives
• Gather, collect, analyze and refine requirements from BUs,
• Summarize requirement for technical solutions
• May suggest features/ functionality for initiative
• Prioritize the requirements based on business value and risks
• Option to suggest strategic partners based on their credential (work together with strategic/contract partnership officer)
• Understand SAP business process and align to business requirement

Product development:

• Represent BUs/users to explain/clarify the requirement to development team
• Engage and communicate users, business function/departments and stakeholder regularly to provide feedback on development and ensure on business priority
• Collaborate with project manager to ensure business/user and stakeholder value based on the requirement is delivered
• Participate in change management and change control process to evaluate change requests (if any)
• Option to support business departments/users during UAT to ensure requirements are met

Product management:

• Communicate with business functions/users and stakeholders on a regular basis to provide feedback on the progress of the implementation
• Analyze user response and satisfaction survey
• Consolidate value realization from BUs to portfolio planning officer
• Evaluate lifecycle of products
• Collaborate with business departments to maintain product vision and requirement backlog regularly throughout product lifecycle
• Collaborate with business departments to conduct product continuous improvement and roadmap which can improve seamless experience and optimize number of applications
• Collaborate with business departments and facilitate Small Work Items (SWI) initiations
• Proactively identify solutions for recurring incidents