Responsibilities

• Assist in the development and training of the design team
• Assist with budgets to actual variance explanations for projects
• Support team to disrupt, improve, and evolve ways of working when necessary
• Ensure all work areas meet quality and compliance standards
• Establish creative strategy, budgets, and schedules for key design projects
• Take responsibility for delivering designs on time
• Operationalize and implement a standard system for design delivery
• Work seamlessly across organizational structures, partnering with marketing, product, and business leadership to develop holistic brand systems
• Manage development and review the quality and accuracy of large-scale project designs
• Establish department goals and objectives that support the strategic plan
• Partner with site and product teams to ensure the brand is consistent across the full customer journey
• Capture all states, cases, and functional logic in partnership with the product and engineering team to ensure seamless execution
• Partner with product leaders and build and maintain relationships to develop a clear understanding of overall business and technology strategy where design is a key part of what is delivered
• Serve as the primary point of contact for design
• Collaborate with a diverse group of stakeholders, including content developers, IT, senior management, internal business partners, and vendors
• Keep a pulse on the culture of product design among designers and design partners to ensure designers are capable of doing their best work
• Provide reporting on the implementation of projects while in progress and upon completion
• Collaborate with product and marketing to educate on and maintain a cohesive brand
• Solve business challenges with the goal of improving experience for prospects, customers, and staff
• Maintain established corporate brand standards and consistency of messaging across all published materials and media

Requirements

• 2-3 years minimum as a design manager or similar
• A deep technical knowledge of the complete design process from brainstorming to end products
• A creative drive and a keen eye for innovative ideas and trends
• Effective supervisory and organizational skills
• The ability to be a leader but to also know how to motivate team members
• The patience and determination to resolve issues in a timely manner
• Flexibility and dependability to work in multifaceted working environments
• The ability to produce quality projects consistently
•  Excellent communication skills – both written and oral
• Experience with Figma and/or Sketch
• Experience with UX design, UI design, and Agile software methodologies
• Some knowledge of HTML and CSS is a big plus
• A collaborator and problem solver
• Prior experience as a consultant
• A leader in project design and negotiation
• Dedicated to organizational transformation
• Strict attention to detail and prioritization capabilities
• Good English and Thai communications
• Preferably Thai citizen