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    Connectivity Technical Relations Manager

    Full-Time
    , Thailand
    Posted: July 1, 2024
    Position Details

    Internal Technical Response

    · Provide the first technical response and feedback to the local team for system connectivity-related concerns

    · Identify possible causes and take care of individual and/or basic issues

    · Forward any universal issues to regional or global headquarters with accurate and complete descriptions of the cases for long-term solutions if needed


    Partner Integrations / Technical Engagement Management

    · Perform end-to-end testing with partner system connectivity.

    · Provide API integration and testing support, both internally and externally

    · Create and maintain accurate integration documentation for new integration, enhancement, and migration

    · Work with internal teams and partners to analyze/troubleshoot integration and operation issues

    · Assist with Pilot/Beta process, acting as the liaison between the client, support, and Partner


    Requirements

    · Excellent communication skills in written and oral English. Chinese is a PLUS.

    · Great communicator with strong learning ability and desire to take ownership of the system

    · Strong stakeholder management across both technical and commercial teams

    · Be able to multitask, prioritize, and escalate when needed.

    · Experience at the hotel front desk and/or reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other hotel distribution systems and API languages (XML).

    · Internet Savvy




    Skills
    CRS
    Technical Ability
    Integration Testing
    API

    Functions
    Project & Product Management

    Job Overview

    Job Type:

    Full-Time


    Company

    Trip.com logo

    Trip.com

    23 active jobs

    Industry:

    Technology

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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