Community Management

Responsibilities

• Develop a content marketing plan and editorial calendar.
• Create engaging and shareable content for a blog, Facebook page, monthly newsletters and/or promotional videos.
• Provide community feedback to the management and stakeholders.
• Plan and execute community initiatives and programs.
• Monitor social media campaigns and analyze web traffic from the online community using key performance indicators (KPIs).
• Find new marketing and outreach opportunities to push brand image and products.
• Work with journalists and PR agencies to ensure accurate brand representation.

Requirements

• Participate in social events, corporate events, and workshops.
• 3+ years experience in a communications or PR role
• Ability to develop creative, engaging and original content
• Exceptional written and oral communication skills
• Good customer service and interpersonal skills
• Friendly and outgoing personality
• Knowledge of search engine optimization (SEO) and web metrics
• Proficient in word processing applications, spreadsheets, presentation software and social media management tools
• Good judgment and problem-solving skills