Communication Specialist

Job Description

• Deliver local communication support during operational or reputational crisis situations, working in matrix with SO Corporate Communication, Risk and your management team to deliver aligned internal communication
• Support leaders in delivering inspiring and clear messages about changes and/or developments within their teams/projects – giving guidance and support to secure strong PowerPoint Presentations, internal news announcements and more.
• Support Sustainability to secure co-worker understanding and engagement in the agenda – including Sustainable Life at Home products, Democratic Design, Social Days etc.
• Newsletter: deliver an in-store newsletter once a month, conducting interviews, writing stories, procuring content from other co-workers in the store, lay-out, editing and distribution. Measure results through surveys or other feedback mechanisms.
• Digital Signage: Work with store matrix partners to develop digital content and take overall responsibility for co-ordinating the flow of information in Digital Signage system; maintaining a content calendar that includes updates on incentive, sales results, Growth w Impact priorities and more. Act as the systems’ chief ambassador in the store. Share news with Service Offices when appropriate
• Notice Boards: work with internal business partners to ensure notice boards in the store are consistently updated and refreshed.
• Yammer: develop our social media channel as an engagement tool in the store
• Kick-Off Activities: Support the store management team in delivering engaging kick-off events for K-drop in August, and Business Plan in December.
• Ikano One: support development of our intranet as a communication tool in our IKEA store, acting as its chief ambassador, regularly communicating local news and driving forward an engagement plan.
• Business Plan Co-Worker Diary: production of a co-worker Business Plan booklet, contributing local content, liaising with printers, translators and photographer to manage local production.
• Contribute from time to time to the SO What’s Up newsletter with stories from the store
• Support local marketing initiatives to secure good customers experience from commercial activation, IKEA Family engagement and shopping center activities.

Qualifications

• Knowledge of communication planning – setting objectives, measuring outcomes
• Strong drive. Problem-solving approach. Outgoing manner, with ability to engage co-workers at all levels.
• Proven excellence in writing and public speaking. Fluent in English and the prominent local language.
• Knowledge of IKEA, its products and its Values an asset.