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    Business Process Expert

    Hybrid
    , Thailand
    Posted: September 5, 2024
    Position Details

    We love that you will…


    • Ensure the ERP and/or MES system can support the Manufacturing Quality function effectively.
    • This role liaises between Business and IT; not technology specific.
    • This role is to engage and launch efficient operations systems in support of core organizational functions and business processes.


    Business process:

    • Understand and Gather business process requirements and document business process/workflow from Business users.
    • Involve in projects as the business process to be fulfilled business requirements in every project phase.
    • Ensure that all requirements/projects are delivered on time, within the scope, and within timelines.
    • Ensure the implemented system and data are maintained correctly and provide onsite support to the Manufacturing Quality teams.
    • Work with the business to translate requirements for IT.
    • Work collaboratively with project teams from multiple departments/ IT teams / consulting to access changes and implementations.
    • Ensure all requirements on ERP and/or MES system align across 3 plants.
    • Periods of highly intense working and short lead times on delivery of work and conversely periods of lesser intensity.
    • Multi-tasking in a dynamic environment.
    • Stakeholder management within the Quality team and cross-functionally with other workstreams in order to satisfy the business requirements.
    • Possible frequent traveling between Thailand and Overseas.


    Testing & Operation:

    • Involve and Perform System Integration Testing (SIT) and User Acceptance Test (UAT) end-user training, and validation of data migration mock runs.
    • Involve and Perform the Cycle of global testing and identify test cases, and test scenarios with IT and users.
    • Provide orientation and training to end users for all modified and new systems (included training material preparation).


    Maintenance & Enhancement:

    • After launching the project, support business users to ensure the system runs smoothly.
    • Collect and document additional new/change requirements to enhance the system.
    • Suggest and recommend business/process/IT solutions.
    • Support operation issues that are related to the system.


    We love that you are…


    • Bachelor’s degree in engineering / industrial engineering / computer science & engineering or experience in the field as is a 3-year project management and manufacturing quality process.
    • IT literate in MS Office, Visio, Project, etc.
    • Good communication and writing skills (Thai and English)
    • Vietnamese language id an advantage.
    • Good ability to train and share knowledge, skills, and attitudes with end users
    • Multitask to handle the issue and share the knowledge.
    • Experienced with ERP and/or MES systems (AX/SAP is an advantage)
    • Experience seeing projects through the full life cycle.
    • Excellent analytical skills.
    • Good understanding of manufacturing processes.
    • Strong communication skills.
    • Strong stakeholder management and mediation skills.
    • Strong interpersonal skills and extremely resourceful and adaptability skills; Teamwork and work under pressure with fast learning.
    • Self-motivated; Excellent planning & organizing, Problem-solving, analytical skills & conceptual thinking, and “CAN-DO attitude”.
    • Proven ability to complete projects according to outlined scope, budget, and timeline.
    • Ability to problem solve and adapt to change.
    • Solid organized skills including attention to detail and multi-tasking skills.
    • Ability to effectively work and interact professionally with a diverse group of managers and subject matter experts.



    Skills
    Stakeholder Management
    Vietnamese
    ERP
    Industrial Engineering
    Problem-solving

    Functions
    Engineering

    Job Overview

    Job Type:

    Hybrid


    Company

    Pandora logo

    Pandora

    126 active jobs

    Industry:

    Other

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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