Role & Responsibilities

• Collaborate with stakeholders (business team, customer services, product owner) to gather and define the business requirements for mobile applications
• Translate business needs into technical and functional specifications including API for mobile app development
• Work closely with UX/UI team to design and improve user journey
• Write user stories, use cases, and acceptance criteria to provide clear guidance to developers
• Collaborate closely with scrum teams to ensure scrum velocity is maintained and blockers removed
• Collaborate with QA teams and participate in UAT to ensure that all the business requirements have been satisfied
• Obtain sign-off from business departments and relevant committee

Skills & Experience

• +5 years experience in Business analyst, System Analyst or Developer
• Strong knowledge of mobile app development lifecycle
• Proficiency in creating user stories, use cases, and process flows
• Familiarity with agile methodologies, Jira, Confluence, Figma
• Strong analytical skills to translate business needs into technical solutions
• Experience in using Postman is a plus
• Ability to capture business requirements and present them effectively