Experience Designer Manager
Bitkub Online Co., Ltd., or also known as Bitkub Exchange,
Bitkub Exchange was established as a digital asset platform on 29 July 2016, licensed by the Ministry of Finance and regulated by the Securities and Exchange Commission (SEC), secured with ISO 27001 standards and advisors who are ready to provide customer advice. The first day of operation of the company is on 9 May 2018.
Our beliefs are:
- Human-centric - It's not only user, and customer but included teams and stakeholders.
- Design with Data - Yes, we are a user, but we listen to the people.
- Continuous Discovery - Today already old, always understanding the situation
Responsibility
- Delivering solutions and designs based on the design thinking framework
- Research & Define problems
- Design solution
- Validate design, Testing
- Deliverable file (Service blueprint&IA, Flowchart, Wireframe Design)
- Design document record
- Design achieves goals and covers acceptance criteria
- Working cross-functional with Tech & Product team stakeholders (Product Owner, Developer, QA)
- Leading user research activities and be able to Initiate research methods, area
- Maintaining UX rules (UX Principles) document
- Providingan an improvement business suggestions based on data insight and analysis with understanding on cost and benefit to make a good business case and get approval
- Ensuring the team adheres to the defined ways of working, process, and all deliverables are completed to the given scope
- Ability to take constructive feedback and use it to improve
- Self-motivated and able to manage tasks and responsibilities to meet deadlines
- Strong presentation and communication skills
Qualification
- Bachelor's degree in Marketing or related fields
- 8-10 years of experience in Design field (UI/UX)
- Strong in part of research by understanding the product and people, User/Usability testing or Focus group interviews
- Strong in using Figma, Collaboration tools e.g. Miro, Jira
- Up-to-date in your area, user experience, user interface, some cryptocurrency, and blockchain.
- Strong leadership skills
- Experience in project management
- Good command of English both verbal and written
- Partner closely with Chief Product Officer and UX/UI team, Researchers, Content Strategists, UI Engineers, Marketing, and SEO to take conceptual ideas and turn them into functional and discoverable product features.
- Brainstorm new ideas to push the evolution of our product, including online and offline cross-channel experiences
- Be our customer advocate - talk to them, analyse their behavior, step into their shoes, and help us define and evolve our customer personas
- Lead and design elegant, simple, human-centric flows and experiences as we define new initiatives and iterate on existing features
- Give and solicit feedback from other designers, product management, and engineering during weekly reviews
- Use, maintain, and expand a design system that delivers a coherent and intuitive experience across our digital touch-points
Website: https://bitkuber.darwinbox.com/ms/candidate/careers/a657ae80f7e274
