POSITION OVERVIEW:

The Barista prepares and sells coffee drinks, such as expresso, lattes, cappuccino, and other beverages, following standard recipes and preparation techniques. This position reports to the Assistant Food & Beverage Manager

KEY RESPONSIBILITIES:

• Late Art Skills
• Greet and serve guests in an energetic and friendly fashion.
• Build relationships with guests by presenting and explaining the coffee drink menu, answering questions, and making beverage suggestions.
• Take orders with detailed information and consistently prepare beverages following standard recipes and presentation techniques; request clarification if needed.
• Serve beverages to guests at their tables, indoors or outdoors on the patio.
• Handle cash and card transactions, ensure charges are accurate, and return correct change to guests.
• Share creative ideas with the Food & Beverage Supervisor.
• Maintain inventories by replenishing coffee bean supply; stock coffee brewing equipment, and food items for the coffee bar.
• Keep equipment clean and safely operating by following operating instructions; troubleshoot breakdowns and perform preventive maintenance.
• Report needed equipment repairs to supervisor.
• Maintain a safe and healthy work environment by keeping the work area clean and organized, following all sanitation standards.
• Notice and report potential safety issues or customer concerns to a supervisor.
• Assist with team member training and maintain a supportive and friendly team environment.
• Have a working knowledge of the resort facility to encourage guests to explore other services.
• Other duties and responsibilities may be assigned.
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PERSONAL ATTRIBUTES:

• Must be highly customer oriented and responsive with high need for closure.
• Able to work under pressure and balance multiple priorities and assignments.
• Strong team-building skills including the ability to lead, cooperate, and motivate.
• Must be role model and able to live our Tani.bkk core values:
• Honesty and Integrity
• Respect for the Individual
• Teamwork
• Competitive Spirit

MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:

• High School diploma or equivalent preferred.
• One to three months' related experience preferred.
• Must meet the state and federal minimum age requirement for serving alcohol, if applicable.
• Ability to learn and think quickly.
• Ability to add, subtract, multiply and divide; must be able to calculate discounts and percentages.
• Ability to read and comprehend simple instructions, short correspondence, and memorandums.
• Ability to prepare beverages using bar equipment, while maintaining conversation with team members and guests, sometimes in a noisy environment.
• Ability to speak effectively and present information to another person and in small group situations with guests and team members.
• Ability to communicate positively and effectively with team members and supervisors about job tasks and responsibilities.
• Ability to contribute to a productive and friendly work environment by maintaining a positive attitude and calm demeanor in a busy environment.
• Must be self-motivated, follow direction, and able to work independently with little supervision.
• Must demonstrate initiative with an ability to think and act quickly, making independent decisions based on sound judgment.
• Must be able to pay attention to multiple details and be comfortable working in a fast-paced environment where continuous improvement is expected.
• This position requires a flexible schedule, which may include early mornings, evenings, and weekends.