LVM Technical Sales Support Specialist

You’ll make an impact by

• Be responsible for LVM (Low Voltage Motors) market share increase in all industries in defined areas.
• Provide technical to support our sales engineers and implementing Low Voltage Motor products.
• Review and coach technical with engineers.
• Facilitate escalations and drive effective follow-up with responsible teams on highly complicated incidents.
• Drive process improvement and increase knowledge sharing within the organization.
• Coordinate regular training & updates for technical support team members to handle recurring issues and new products.
• Develop and maintain effective troubleshooting flows for customers and fellow support personnel.
• Engage with internal teams when necessary to prioritize customer requests and address both the technical and business needs of the customers to achieve a high level of customer satisfaction.
• Participates in sales development activities to ensure a balanced team with the right set of skills.

You’ll make an impact by

• 3-5 years LVM sales or LVM technical support related experience in industries.
• Deep understanding on transparency, e.g. vertical trends, key players, technical requirements, especially on low voltage motors
• Technical Background of electrical motors is preferred. Bachelor or above in technical field will be a plus.
• Strong communication and organizational skills.
• Passionate & self-motivated.
• Excellent learning ability with good business sense.
• Good intercultural skills.
• Good of English, both written & spoken skills and proficient in MS Office applications
• Have own car and valid driver’s license with willingness to travel able to travel upcountry