In This Role, You’ll get to
- Pinpoint, investigate fraudulent activities on transactions to prevent losses
- Detect/determine high-risk transactions and respond timely to mitigate potential losses by placing holds, restricting accounts, and recommending closures of account transactions
- Recommend alternative processes to Supervisors/Manager to further reduce losses
- Report to Supervisors
What You’ll Need To Succeed
- Minimum 1 year Fraud experience in e-commerce field
- no relocation is provided (for Thais or Thailand residents)
- Willing to work day shift; 5 days a week with shift rotation
- Excellent verbal and written communication skills in English
- Should have strong analytical, problem solving and negotiation skills with the ability to ‘think outside of the box’
- Should be capable of quick, independent thought with the ability to make unaided decisions
- Assertive but tactful
- Patient and persistent, while remaining calm under pressure
- Organized and methodical
- Have the ability to work independently and as a team
- Self-motivated
