Define and iterate monetization strategies, including pricing models, discount frameworks, and packaging for Zalo Cloud services;
Identify and launch new revenue opportunities based on usage patterns, customer segments, and market trends;
Develop adoption strategies to drive product usage across key customer groups (SMBs, agencies, enterprise);
Lead product packaging and value proposition design based on business use cases and vertical needs;
Collaborate with GTM, marketing, and sales teams to support product-led growth initiatives;
Work closely with platform and ops teams to optimize onboarding, activation, and engagement flows;
Conduct market research and competitive benchmarking to inform monetization and adoption planning;
Use data and customer insights to prioritize opportunities and guide product decisions.
Must have
5+ years experience in Product Management, Strategy, Business Operations, or similar roles in tech or SaaS platforms;
Experience with monetization design, pricing models, or GTM strategy—especially for B2B or platform products;
Strong analytical and structured thinking, comfortable with financial metrics and business models;
Excellent cross-functional collaboration skills and stakeholder management;
Ability to synthesize customer insights into actionable product and business strategies;
A bias toward experimentation, iteration, and measurable outcomes.
Nice-to-have
Background in messaging platforms, B2B2C tools;
Experience working on anti-abuse, fraud prevention, or usage enforcement systems;
Familiarity with usage-based SaaS or quota models.
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Functions
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