Timetabling and Space Optimization Specialist (12-Month Contract)

About the Role This role delivers timetabling services to Higher Education and Post Graduate Programs across all RMIT campuses. This involves understanding academic needs, collecting and applying complex timetable constraints and preferences. You will provide timely support and work closely with University department heads to understand academic needs, manage timetabling complexity, and improve student experience through effective timetabling services. The role manages space requests from internal stakeholders and collaborates with relevant departments, suppliers, and project teams to ensure space is delivered to meet user needs and timelines. Managing space efficiency is a key aspect of this role. Reports to: Associate Director, Campus Planning & Operations Key Responsibilities 1. Timetabling & Space Management - Develop effective teaching timetables for Schools across RMIT Vietnam, finding solutions to complex timetabling requirements to align with educational goals and business needs, while maximizing space utilization. - Manage the efficient delivery of timetabling requests, navigating complex scheduling modes (block, intensive, online, offline, etc.) to ensure effective course delivery and optimal learning environments. - Manage all activities related to developing the University’s teaching timetable to meet academic requirements. - Build strong working relationships with stakeholders (program and school managers) to provide support and insights for effective timetabling, space management, and room utilization. - Conduct regular meetings with Heads of Departments to address needs and concerns. - Provide prompt responses to timetabling and space requests, resolving conflicts between Schools and other users through effective negotiation and communication. - Ensure accurate and timely publishing of the University timetable. - Manage room bookings for teaching and non-teaching needs, resolving allocation issues. - Identify staff space needs, manage expectations, and provide appropriate space for teaching, learning, and events. - Manage add/change and relocation requests from stakeholders in coordination with Project Managers. - Assist Senior Manager, Campus planning with space plans to meet staffing and business needs. - Conduct space audits and provide reports on space utilization. - Coordinate with Event organizers and Property Services for event support. - Support Customer Services in addressing user requests. Reporting & Data - Develop and maintain reports on space occupation and utilization. - Collaborate with Space planning Melbourne to ensure accurate spatial data on the system. - Measure and report on booked space utilization through audits to improve efficiency. - Perform other duties as assigned by the Senior Manager, Campus planning.