Partner Management Specialist

Responsibilities

• Serve as a trusted consultant with partners to develop and optimize their channel: responsible for increasing platform usage and content creator adoption of various tools and features
• Detect and understand the customer’s needs and objectives
• Knowledge on key platform features in order to connect the customer’s needs to these features
• Handle a high volume of potential clients on a daily basis through video calls, email and phone calls
• Portfolio management and prioritization with the ability to detect opportunities and follow up with the content creators over several months

Requirements

Preferred Skills and Experience:

• BA/BS degree or equivalent (MA/MSc degree in Marketing, Digital Marketing, Communications or Journalism can be a plus)
• 2 years minimum of work experience in sales and/or online advertising/social media
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals
• Good time management skills and ability to organize their own day
• Client-focused, keen interest in customer interaction & ownership of business goals
• Passionate about social media
• A team player with ability to work in fast-paced and constantly evolving environment
• Native level of Japanese or Mandarin and fluent in English