Key Account Management, Associate, Grab Food - SMB

The Day-to-day Activities

• Drive partners’ business growth in portfolio as measured by GMV and partner’s investment
• Evaluate partner’s opportunities and provide initiative to drive partner’s performance
• Execute strategic programs following team and company directions including new marketing tools, new features launched and so on.
• Make sure your partner supports Grab with competitive deals, attractive and special menus and so on compared with other online channels especially during marketing campaigns.
• Work across functions to merchant-specific needs (e.g. customized reporting for merchants, marketing support, integrations)
• Drive operational excellence by working with the GrabFood internal operations teams
• Develop relationship with partner for tightening bond and sustaining growth together

Qualifications

• Bachelor’s Degree or higher in any field (preferably in business, management or marketing)
• Minimum 3-4 years of experience in dealing with clients or partners is a must. Experience in F&B industry is a plus.
• Excellent communication skills in both written and spoken English
• Microsoft Office skills are required (MS. Excel, MS. Word and MS. Powerpoint)
• A highly independent individual with excellent team-working skills
• Ability to build good relationships with partners and match partners’ needs and organization resources
• Ability to sync partners’ business, company strategy and direction to build portfolio
• Energetic, enthusiastic, and calm even in a dynamic and fast-paced environment
• Excellent time management and communication skills