Handle back office tickets, and provide 7*24h online enquiries and email replies services to customers.
Handle customer enquiries, advices and suggestions via email or online tools.
Support other business units with customer liaison, accurately document customer requests and advices, and provide feedback in the form of documentation.
Handle customer complaints, any special cases or ad hoc tasks.
Requirements
College diploma or above.
Proficient in English & Korean. Other languages would be of a great advantage, for efficient collaboration with various stakeholders in the company
Minimum 1 year experience in customer service, preferably in finance or E-commerce industry. Outstanding recent graduates are also welcome to apply.
High level of honesty and integrity. Proactive and meticulous. A sense of responsibility and team work spirit.
Ability to work under pressure, strong communication skills and exceed beyond expectation.
Passionate for customer service industry and can accept to work under different work shifts, including night shift.
Positive about the crypto industry.
Kỹ Năng
E-commerce
Customer Service Skills
Communication skills
Korean
Cryptocurrency
Chức Năng
Chăm Sóc Khách Hàng
Tổng quan công việc
Loại công việc:
Hybrid
Công Ty
Binance
48 việc làm đang hoạt động
George Town, 23 Lime Tree Bay Ave, Cayman Islands
Ngành:
Other
Hết Hạn Ứng Tuyển
This job posting is no longer accepting applications.
