Professionally answer inbound calls/chat from customers who wish to purchase products from our electronic brand.
Identify customer needs and suggest suitable products, ensure customer needs are met by offering appropriate products based on their preferences, highlighting their benefits to assist customers in making informed purchasing decisions.
Engage with customers in a friendly, helpful manner, building rapport and ensuring a positive shopping experience.
Work collaboratively to achieve sales targets through consultative selling, without resorting to high-pressure tactics.
