• Function as an internal consultant to assist management in the analysis and identification of organizational training issues.
• Conduct needs analysis to determine specialized training needs on property.
• Support Training Manager to design and develop materials for Developmental Training Program.
• Plans, directs, administers and facilitate all training and development efforts throughout the entire property to include orientation, supervisory development, departmental development, skills training.
• Train and build up Training committee.
• Sets up plans and implements activities/curriculum to enhance standardized training programs.
• Assist Training Manager to develop training related policies, systems and procedures including strategies and implementation techniques.
• Assist Training Manager to prepares reports and recommends procedures to enhance the training and development processes.
• Assist Training Manager in providing strategic direction for the department and proactively conveys guidelines for staff that shapes the unparalleled standards expected.
• Monitors and evaluates to the progress and effectiveness of training and development programs and makes recommendations for improvement.
• Design and produce training aids (i.e. case studies, simulations, games, exercises, etc.) and support materials.
• Utilizes guest feedback systems to conduct needs analysis for training programs.
• Handles all tracking and communication of property training and reporting needs.
• Handles the in-house language trainings by planning, designing, implementing and evaluating; emphasis but not limited to English language.
• Ensure sufficient participants in comply with company compulsory trainings within deadline.
• Assigns duties and examines work of team member(s) for exactness, neatness, and conformance to policies and procedures.
• Implement the Annual Performance Review according to the company practice from time to time.
• Keeps Team Leadership informed on a timely basis of any undue variance from expected results.
• Must be able to meet the attendance guidelines of the job and adhere to departmental and company policies.
• Other assigned tasks.
Full-time
Công Ty
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