Immigration Case Coordinator

We're looking for an organised, people-friendly Immigration Case Coordinator to join the Navorn team remotely.

You'll be the backbone of our client experience — the person who keeps cases moving, clients informed, and nothing falling through the cracks. This isn't a sales role or a customer service script job. It's a real coordination role where attention to detail and genuine care for clients makes a tangible difference in people's lives.

What you'll be doing:

• Being the primary point of contact for clients throughout their visa application journey

• Gathering documents and information from clients in a timely and organised way

• Filling and compiling visa application forms accurately based on client information

• Coordinating between clients and the lead adviser to keep cases on track

• Tracking application progress and proactively updating clients

• Maintaining organised case files and documentation

• Strong written and verbal communication skills in English

• Someone who is naturally organised and follows through without being chased

• Comfortable working independently in a remote environment

• A genuine interest in immigration and helping people through complex processes

• Prior experience in immigration, legal, or client coordination is a plus but not essential — we'll train the right person

• Fully remote, flexible working

• A small tight-knit team where your work actually matters