TOOLS AND APPLICATION SUPPORT SPECIALIST
หน้าที่และความรับผิดชอบ
1.Develop, maintain and implement standard operating procedures to support business systems availability using internal resource or outsource services according to SLA
2.Develop, maintain and implement standard operating procedures to support computer equipment availability using external vendors according to SLA
3.Provide systems/applications awareness training for employees such as RBAC and Incident Management systems
4.Support incidents according to SLA and provide efficient and effective tools and application service support
คุณสมบัติ
Full-Time
30 active jobs
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