Responsibilities:
Actively investigate and analyse patterns of fraudulent transactions and abusive conduct in a timely manner to protect the integrity of the platform.
Identify patterns of abuse, and perform root cause analysis to determine the specific methods and motive of exploitation.
Providing investigation insights to customer facing teams, and support de-escalation of customer feedback.
Conduct risk reviews for business activities, and provide subject matter support before, during, and after activity.
Respond to requests from law enforcement and regulatory agencies, and collate necessary information for submission.
Responsible to triage, manage, and escalate any fraud incidents.
Perform other ad-hoc tasks related to fraud operations.
Qualifications:
Minimum of 1 year professional experience in operation and investigation related to fraud, abuse, or cybercrime.
Detail-oriented and highly analytical, with an ability to understand complex relationships among large datasets.
Knowledge of SQL, Python, or equivalent is a plus.
Strong ability to gather information from various sources to substantiate investigation hypotheses.
Work well under pressure, and can prioritize high impact escalations.
Skills
Functions
Full-time
Company
112 active jobs
Los Angeles and Singapore
Industry:
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