Job Purposes
Perform variety of activities in term of tenant relation, including building and maintaining relationship with tenants following property management strategies to advance retail revenue, profitability, operations, and sustainability
Key Roles and Responsibilities
- Liaise with tenants to assume daily point of contact for retailer relationship management
- Build and maintain closer relationship between tenants and tenant relation team to ensure effective relation and support business goals
- Provide important information to the tenants on all operational matters to align with standards of products and services, and support business operations effectively
- Provide advice to tenants on relevant topics such as shop concept, image, merchandise, selling strategies and services to ensure and support effective operations and create alignment
- Analyze tenant satisfaction surveys to improve operations and identify ways to support tenants appropriately
- Perform other responsibilities as assigned
Qualifications
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience
- Have understanding in business administration and property management
- Have good communication skills
- Have good human relations
- Have good computer skills
- Be able to coordinate
