ความรับผิดชอบ

• Implementation, Investigate and support Microsoft Product Services.

• Design and deployment of solutions with Microsoft Product Services

• Strong, hands-on experience with one of the following services such as Microsoft Infrastructure, AD DNS DHCP, CA (PKI), Microsoft Exchange, Microsoft 365, Azure AD, Azure, Desktop Management, Mobile Devices Management

• Managed User AD, Azure AD, Microsoft 365, Enterprise Mobility and Security (EMS)

• Managed Certificate Server, Exchange server and hybrid environment.

• Provide technical support, troubleshooting, and complex problem resolution on escalated issues while monitoring and maintaining environment stability.

• Configuration, performance monitoring, maintenance, and security management relating to Microsoft Identity.

• Application and Enrollment mobile device management and support users.

• Patch Management, Application and Operating System Deployment

• Maintain and enhance engagement with business, IT partners, and other stakeholders for endpoint management activities

• Knowledge in PowerShell scripting for automating daily system.

• Develop and implement high quality support services, knowledge base content, best practices and methodologies

คุณสมบัติ

• Minimum 3 years of systems engineering experience in Microsoft Infrastructure, AD CA, Microsoft Exchange, Microsoft 365, Azure AD, SQL, Desktop Management, Mobile Devices Management.

• Experience working with End users to troubleshoot and resolve their issues.

• Excellent verbal and written communication skills along with good interpersonal, organization and customer services skills

• Ability to build and maintain strong working relationship with various stakeholders.

• Ability and flexibility to adapt to change, including shifting and competing priorities

• Passionate of Technology, Security, Microsoft Product.

• Good Analytical and problem solving skills.

• Good Team Player, self-starter and high energetic.

• Hold and IT certification i.e., MCSA, MCSE, CCNA would be advantage