Main Responsibilities
- Assisting Manager / Director to handle all losses on assigned accounts.
- Develop claims revenue opportunities through claims preparation / claims advocacy services.
- Maintain both clients and business partners’ good relationship.
General Duties
- Day-to-day claims handling under Aon claims protocol with claims presentation rendered to our clients.
- Attending site visit when major loss is notified and assisting our clients on claims management during course of claims journey.
- Attending meetings as required by our client including monthly claims meeting with internal business units / insurers / loss adjusters to actively progress the claims.
- Monitoring claims progression and report to related parties including clients and broking/placing team.
- Find opportunities to introduce clients/non-clients with claims preparation/claims advocacy services.
- Building a good relationship with clients, insurers/reinsurers, loss adjusters and other business partners.
Qualifications
Education: Bachelor Degree or higher
Experience: 3-5 years of experience in claims management
Skills
- Non-Life Insurance Knowledge
- Fluent in both written and spoken English
- Good Interpersonal & Communication / Negotiation skills
- Ability to work under pressure
- Ability to adapt and learn quickly
- Ability to make client presentation
- IT knowledge (Microsoft Office)
