Senior Business Analyst

Responsibilities:

• Translate business requirements into business solutions.
• Provide detailed analysis, design, and document program logic, data files, screens and report layouts through user contact, goal analysis, feasibility determinations, logic design, systems flowcharts, resource evaluations, cost and time analysis, and detailed program specifications.
• Participate in a variety of projects documenting present procedures, analyzing requirements and recommending improvements in company's use of information technology.
• Develop and test program instructions. Develop testing methods and test data where appropriate. Perform unit and system testing, removing errors. Demonstrate systems and obtain user approvals.
• Trains users and assists with development of work instructions.
• Create documentation and implement policies, procedures, workflows and user guides.
• Respond to all support requests in a timely, professional and quality manner.
• Research transactional and procedural issues identifying root causes in a professional and quality manner.
• Handle task as assignment

Qualifications:

• Bachelor's Degree in Business or Information Systems, MIS, AIS or IT related background.
• 4-6 years' experience in gathering requirements and designing solutions, with participating implementation or modification of a major software package.
• Strong business acumen, excellent debugging and problem solving skills, ability to support existing systems, and excellent communication skills both written and verbal.
• Technical Skills Required: Business analysis, workflow programming experience.
• Implement ERP / CRM (Dynamics NAV)