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    Senior Associate, Customer Insights

    Full-Time
    Bangkok, Thailand
    Posted: November 26, 2024
    Position Details

    Job Responsibilities

    • Establish and analyze qualitative and quantitative metrics to evaluate the success of deliverables or business cases.
    • Conduct deep-dive analysis to derive customer insights, market segmentation, and business insights.
    • Perform pre- and post-analysis to quantify the business impact of specific products, services, or campaigns.
    • Clearly communicate analytical results to management and business users in a structured format.
    • Collaborate with stakeholders to build trust-based relationships, identify business opportunities, and determine appropriate data resources for requests and projects.
    • Provide support in troubleshooting and resolving issues.
    • Create and maintain interactive visualizations by interpreting data and integrating various reporting components from multiple sources.

     

    Qualifications

    • Bachelor’s or Master’s degree in MIS, Computer Science, Computer Engineering, Business Administration, or a related field.
    • Minimum of 3 years of experience in an analytical or related field, preferably in a mid-senior management role.
    • Strong analytical skills with logical and critical thinking to derive and deliver customer insights.
    • Proficiency in SQL and relational databases such as Vertica.
    • Experience in data visualization tools like Qlik Sense, Tableau, and Vertica databases is a plus.
    • Demonstrated leadership skills with a hands-on approach.
    • Self-driven, fast learner, and able to work well under pressure.
    • Excellent interpersonal and communication skills.
    • Proficient in English.



    Skills
    Analytical
    Computer Science
    Business administration
    Tableau
    Computer Engineering

    Functions
    Information Technology (IT)

    Job Overview

    Job Type:

    Full-Time


    Company

     True Corporation logo

    True Corporation

    71 active jobs

    Industry:

    Telecommunications

    Ready to Apply?

    Submit your application now and take the next step in your career journey.