Product Management Trainee (Payment Platform), Zalopay

1. Product Strategy & Roadmap

• Support definition of product requirements and long-term roadmap for payment core and cross-border payment features.

• Assist in shaping feature priorities that improve checkout flow, secure transactions, and global scalability.

2. Execution & Delivery

• Write clear Product Requirement Documents (PRDs), UML diagrams, and workflow documentation (e.g., user flows, sequence diagrams, system diagrams).

• Collaborate with engineering, QA, and design to ensure smooth delivery.

• Participate in backlog grooming, sprint planning, and daily scrum activities.

3. Data-driven Analysis

• Utilize SQL, Python, and dashboarding tools (Superset, Metabase, JupyterLab, Tableau) to monitor system health.

• Track and analyze KPIs such as success rate, latency, error codes, and transaction volumes.

• Provide insights to guide problem solving and post-launch improvements.

4. Cross-functional Collaboration

• Work with Finance, Risk, Compliance, Accounting, and Merchant teams on end-to-end initiatives.

• Align with external stakeholders including banks, schemes, and global payment partners.

5. Learning & Growth

• Develop deep understanding of core payment processing and cross-border workflows.

• Gain exposure to big data analytics and microservices architectures that process millions of transactions daily.

Yêu cầu

Functional Skills

• Bachelor’s degree or equivalent practical experience.

• 0-2 years of experience in fintech, banking, or technology. Fresh graduates with strong product or Business Analyst mindset are encouraged to apply.

• Ability to write clear and structured Product Requirement Documents.

• Ability to read and interpret UML, system diagrams, and design sequence/user flow diagrams.

• Proficiency with tools such as Figma, Visio, Draw.io.

• Familiar with query languages: SQL, Python, and exposure to big data environments (Hive, Spark).

• Strong data-driven mindset with ability to translate insights into product decisions.

• Exposure to Agile/Scrum project management practices.

• Familiar with payment or financial domains (fund transfers, checkout, cross-border payment) is a plus.

• Knowledge of database management fundamentals (e.g., schema design) is a plus.

Non-functional Skills

• Structured problem-solving and logical thinking.

• Clear written and verbal communication skills.

• Stakeholder management and collaboration across teams.

• Curious, adaptable, and user-centric mindset.