Partnership Collaborator, Zalo Video (MCNs & CMs)

• Approach and persuade video content creators to join the Zalo video platform;

• Manage support groups for creators;

• Provide consultation and answer questions about the platform;

• Receive, respond to, and handle creators’ complaints;

• Monitor, coordinate, and collaborate with related departments to promptly address arising incidents;

• Summarize and compile weekly, monthly, and quarterly reports;

• Implement additional tasks as required by line managers, including managing content libraries and databases.

👾 What you will need

• Graduated from university;

• Experience in managing social media community groups (Facebook, TikTok, YouTube);

• Knowledge of and familiarity with social media trends;

• Proficient in Office applications;

• Strong communication skills, agile, hardworking, and eager to learn;

• Sociable and patient in the workplace;

• Willingness to work on weekends.