Head of Sales, Peace of Mind, CA Emerging Markets

Responsibilities:

• Be responsible for the overall sales growth framework and achievement of financial deliverables in terms of Net Sales and Contribution-To-Fix (CTF).
• Setting the sales channel mix targets in aftersales category by market & ensure the deliverables.
• Review & working with relevant stakeholders on the sales tools including commission scheme, discount structure by customer and etc.
• In collaboration with all markets within the CA EM to deploy the targeted profitable growth strategy, include the go-to-market strategy; pricing and channel development (e.g. eCommerce, retailers, distributors, web shop, contact centre and field operation service network).
• In collaboration with S&S Category, identifying business requirements and whichever necessary creating the business case to unlock the revenue growth.
• Working closely with all markets PoM and Sales within CA EM to identify/ quantify/ prioritize new aftermarket portfolio opportunities (as developments to existing offerings), in collaboration with S&S Category to include into the roadmap.
• Accountable to drive end-to-end sales execution in the lead market (Thailand) to enable the growth of aftermarket categories & secure strong market position.
• Responsible for ensuring the deployment and adoption of point of purchase materials.
• Responsible to work with training team in making the effective training materials available to ensure the relevant teams are successful in delivering the channel and category sales targets across the markets.
• Collaboration with marketing teams ensure S&S marketing asset for deployment and activation by markets, compelling with value propositions for PoM in the organization.
• Leading markets PoM Sales team to be highly performed, strongly engaged, exceptionally collaborative and consumer-centric approach in ensuring the achievement of aftermarket sales objectives within the CA EM.      

Qualifications:

• Degree in business/ marketing or equivalent.
• Experienced in sales, aftermarket business or/and commercial area.
• Experienced in customer relationship management.
• P&L management experience, proven sales analytical skills.
• Strong experience in setting sales capabilities strategy and project management.
• Team management experience (include manage virtual team remotely). Strong leadership and able to coach on team development.
• Have strong negotiation skills & stakeholder management skills.
• Proven success leading transformation initiatives.
• Result oriented and actions focused. Can-do attitude.
• Cross cultural competence & adaptable to all contexts in the CA EM region.
• A self-starter - You can work autonomously but will never be on your own, working proactively to identify the opportunities and implement the plan.
• Judgement and decision making - Exercises good judgement in making decisions, considering all the available sources of information and alternatives. Expresses clear and rational reasons for taking a decision.