Head of Operational Risk Management

Key Responsibilities:

• Develop operational plans aligned with the bank’s strategies and policies.
• Support the management team in developing, formulating, and implementing the Operational Risk Management “Policy House” to identify, assess, and mitigate operational risk.
• Govern and organize ttb’s operational risk reporting and analysis systems.
• Establish and maintain the operational risk dashboards and heatmap standards.
• Develop, review, update, and communicate the Operational Risk Management Framework, Risk Appetite Statement, policies, and minimum standards.
• Own and execute proactive Operational Risk Management initiatives, including new projects and enhancements to Operational Risk Management systems and tools.
• Provide expert advice to Business Operational Risk Managers and Business Units/Sub-Units on Operational Risk Management related matters.
• Challenge and advise on operational risk using Operational Risk Management tools such as RCSA, KRI, KCT, incident tracking, and risk assessment processes.
• Define standard templates for reporting to committees and coordinate with CORM and BORM teams on related procedures.
• Manage and administer CORM’s risk awareness activities, tooling, and website, in consultation with subject matter experts.
• Support the career development of team members.

Qualifications:

• Bachelor's degree in business, finance, or a related field
• Minimum of 10 years of experience in operational risk management and process improvement within the banking industry, with at least 5 years in a leadership role
• Knowledge of regulatory requirements related to operational risk management in banking, is essential, and experience with regulatory reporting and automation tools is preferred.
• Knowledge of financial products and services, regulatory compliance, and risk and control processes.
• Ability to identify and implement process improvements that enhance efficiency and prevent risk.
• Excellent analytical and problem-solving skills, with the ability to analyze complex data and identify key insights, using data analytics and other digital tools.
• Excellent interpersonal, communication, and leadership skills to collaborate with other departments, senior management, and stakeholders.
• Ability to work independently and collaboratively with cross-functional teams, using design thinking methodologies to drive collaboration and innovation.
• Professional certifications in risk management or project management is a plus.