Fraud Reporting / Dispute

Responsibilities

• To facilitate fraud monthly report to Management
• To perform fraud loss write off for posting GL on monthly basis.
• To process dispute transaction, card replacement and send case for chargeback process

Qualifications

• Bachelor's degree in Information Technology, Cybersecurity, Finance, or a related field.
• Minimum 2 year experience in digital fraud monitoring, financial analysis, or cybersecurity.
• Strong analytical skills and the ability to work with complex data sets.
• Proficiency in fraud detection systems and software.
• Excellent communication and collaboration skills.
• Ability to work under pressure and make quick, informed decisions.
• Attention to detail and a proactive approach to problem-solving.