Work with internal stakeholders to evaluate the efficiency of existing tools, processes, and policies related to fraud management
Drive analytical framework to understand the user base on various risk factors
Detect unusual buying/selling pattern that deviate largely from normal buyers’ and sellers’ behaviour
Investigate fraudulent activity, dig through data to identify behavioral patterns, calculate losses, and propose solutions to mitigate and prevent them.
Develop automated monitoring reports, detection and notification tools for suspicious transactions occurring across Shopee’s different businesses.
Drive feature request / improvement, test new fraud tools and technologies, and uncover new modus operandi of cybercrimes to enhance daily fraud operation
Propose new features on Shopee that can deter or prevent further fraud, and conduct necessary research and data simulations.
Conduct objective, fair, thorough, unbiased, and timely investigations into fraud cases
Requirements
Experience in SQL is crucial, or exposure to other data-mining tools.
Bachelor’s Degree in Statistics, Mathematics, Industrial Engineering, Management Engineering, Physics, Economics, or equivalent data-savvy fields are prioritized.
High level of data literacy and strong analytical and investigative skills and critical thinking are required for this position.
Ability to work cross-functionally to drive results across the organization.
Strong English communication skills, both written and spoken, and the ability to communicate insights from data to business units.
Strong interpersonal and communication skills, including the ability to interact with users (buyers and sellers), upper management, and law enforcement.
Experience in Analytics for Fraud or Risk Management in e-Commerce, Banking, Fintech, Credit, Remittance, or other relevant fields is highly preferred.
A strong sense of integrity with handling of sensitive personal information, and a passion to serve victims of fraud.
Ingenuity and persistence to obtain case information not readily available, with an eye for detail.
Degree in a related field (e.g., insurance studies, criminal justice, risk management) or other relevant certification is preferred
Skills
Risk Management
E-commerce
SQL
Industrial Engineering
Functions
Engineering
Job Overview
Job Type:
Full-Time
Company
Shopee
194 active jobs
Industry:
Consumer Goods, Retail & E-Commerce
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