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    Executive, Logistics

    Full-Time
    Bangkok, Thailand
    Posted: July 18, 2024
    Position Details

    YOUR MISSION:

    WAREHOUSE MANAGEMENT:

    • Monitor and ensure daily operation runs smoothly and highlight any issue to be resolved to the right party.
    • Working with 3PL on pick-pack correct and fulfilled the order.
    • Monitor productivity of the operation and process to ensure every B2C orders is fulfilled within the Handover KPI (minimum 98% to be hand overed within SLA)
    • Follow up with 3PL on Return Orders to ensure orders are received in system within 3 days after physical is received.
    • To run checking on the problematic return and communicate with right party to resolve the technical/system issue.
    • Arrangement of any Value-Added Service such as gift for special occasion or products.
    • Planning on sales campaign based on volume forecast and arrange with 3PL on any overtime operation necessary to handle the high volume of sales during campaign.
    • Ensuring the consumable items are sufficient all time.

    TRANSPORTATION MANAGEMENT:

    • Monitoring warehouse loading to ensure no stocks has left over.
    • Ensuring order from Puma.com are deliver as per window time.
    • Ensuring 3PL save load manifest in the share folder daily.
    • Schedule/ arrange Collection with Warehouse on Return Collection
    • Monitoring the return been pickup and reach warehouse on time.
    • Follow up with LMP on pickup time and justify if OT for handover is necessary if LMP arrive later than warehouse operation hours.

    INVENTORY MANAGEMENT and SYSTEM INTERGRITY

    • Reconcile open order (KE) from SAP against WMS.
    • Identify root caused and provide solution to respective action party to close the Open KE in SAP.
    • Run checking and work with 3PL to identify the temporary missing inventory.
    • Ensuring inventory quantities are always sufficient during the sales campaign based on HERO (Hot Item) to maximum order fulfillment.
    • Monitoring and ensuring milestone status is updated in OMS.
    • Ensure 3PL EDI Milestones to Order Management System (OMS) timely and correctly. Monitoring and follow-up with Customer Service Enquires posed to 3PL.
    • Increase and maintain end customer satisfaction.
    • Coordinate between 3PL and Customer Service team to close customer dissatisfaction with our products or service.

    REPORT And OTHER

    • Prepare monthly analysis for B2C operation (Outbound, Return, Actual vs Forecast and analysis for campaign performance)
    • Attending monthly KPI review with 3PL warehouse to review monthly performance and discuss any issue or improvement.
    • Checking on monthly B2C billing and highlight to 3PL if there is any amendment required and finally submit for payment process.


    YOUR TALENT:

    • Bachelor’s degree in Logistics or relevant studies
    • Minimum 3 years of relevant experience in Logistics & Transportation Management.
    • Microsoft Office (Word, Excel, Power Point, Access)
    • Good written and spoken English.
    • Analytical Thinking/Problem Solving.



    Skills
    Warehouse Management Systems
    Customer Satisfaction
    Transportation Management
    Third-Party Logistics (3PL)
    Logistics Management
    Electronic Data Interchange (EDI)

    Functions
    Production, Purchasing & Supply Chain

    Job Overview

    Job Type:

    Full-Time


    Company

    PUMA Group  logo

    PUMA Group

    13 active jobs

    Industry:

    Consumer Goods, Retail & E-Commerce

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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