ABOUT FPT SOFTWARE
FPT Software, a subsidiary of FPT Group, is a leading global IT service provider headquartered in Vietnam. With 33,000+ employees in 88 offices across 30 countries, we serve 1,100+ clients, including 96 Fortune 500 companies.
We believe diversity fuels innovation and strive to create an inclusive workplace where talents of all backgrounds thrive. We welcome expatriates and international professionals to bring fresh perspectives and help shape the future of technology.
JOB OVERVIEW
• We are seeking a skilled AMS Consultant and Support with expertise in Data Analytics Engineering on Google Cloud Platform (GCP). This role focuses on maintaining and optimizing data analytics solutions within AMS engagements. You will support mission-critical applications, ensure data reliability, and collaborate with cross-functional teams to deliver scalable analytics pipelines and insights.
RESPONSIBILITIES
• Provide Level 2/3 support for GCP-based data analytics applications and pipelines
• Monitor and troubleshoot BigQuery, Dataflow, and Cloud Composer workflows
• Maintain and enhance ETL/ELT pipelines using GCP-native tools
• Ensure data quality, integrity, and performance across analytics platforms
• Collaborate with business users and data teams to resolve incidents and implement improvements
• Support incident, problem, and change management processes within AMS frameworks
• Document support procedures, known issues, and data architecture
• Participate in AMS phases: Transition, Stabilization, Operations, and Closure
• 3+ years of experience in data engineering or analytics support roles.
• Willing to work from midnight to 8 AM, at least twice a week.
• Strong proficiency in SQL, Python, and data modeling
• Hands-on experience with BigQuery, Cloud Dataflow, Cloud Storage, and Pub/Sub
• Familiarity with Cloud Composer, Looker, or Data Studio
• Excellent troubleshooting, communication, and stakeholder management skills
• Understanding of ITIL practices and experience with tools like ServiceNow or Jira (optional)
• 2+ years of experience in AMS or application support roles (optional)
• Salary range: $1500 - $2000
• FPT Care insurance plan tailored for FPT employees
• Attractive annual summer vacation allowance
• Sponsored training courses for personal growth and up to 100% coverage for certification costs
• Global and inclusive workplace with monthly cross-cultural events
• International exposure and career growth across global locations
• Work-life balance benefits with a flexible leave policy and annual health check-ups to support employee well-being
- Hồ Chí Minh: F-Town 3, 3 Võ Chí Công, Phường Long Thạnh Mỹ Ho Chi Minh City, Vietnam, Thủ Đức, Thủ Đức
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
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