Job Purposes
Provide service, and build relationship with customers in branch following the standard to satisfy customers
Key Roles and Responsibilities
- Provide service, advice, and problem solving for customers in branch to satisfy customers
- Coordinate with internal and external branch to provide customer service effectively
- Perform along with department operations, such as payment service and gift card distribution to satisfy customer needs
- Keep up to date with information about sales promotion to provide information to customers accurately
- Maintain equipment and facilities around customer service counter to be in good condition and ready for use
Qualifications
- Bachelor’s Degree in related field
- Minimum of 0-3 years of responsible experience in related field
- Have English communication skills
- Have good personality and dress politely
- Be responsible and patient
- Have communications skills
- Be clever and able to solve problems immediately
- Have service mind and good human relations
