Credit and Revenue Partner, Vietnam

As Credit Risk & Revenue Management Partner, you will play a key role in ensuring the end-to-end efficiency of Sanofi’s Customer Invoicing to Cash (CI2C) operations and the successful local deployment of the integrated Order to Cash (iO2C) transformation. You’ll lead our Vietnam-based CI2C team, acting as the face of finance operations for customers, internal stakeholders, and the regional hub.

We deliver 4.3 billion healthcare solutions to people every year, thanks to the flawless planning and meticulous eye for detail of our Manufacturing & Supply and Business Operations teams. With your leadership, we’ll drive customer satisfaction, ensure cash performance, and implement best-in-class financial processes that make a lasting impact.

Main Responsibilities

• Oversee end-to-end CI2C activities in Vietnam, including credit management, AR, collections, cash application, and reporting

• Act as the country lead for the iO2C transformation project – assess, plan, and support the implementation of the future Order to Cash operating model

• Serve as the primary point of contact for escalations and credit-related decisions involving customers, internal teams, and the KL Hub

• Lead credit assessments, blocked order reviews, and customer risk analysis in line with global policies

• Drive continuous improvement initiatives, automation projects, and process standardization aligned with global core models

• Ensure strong performance tracking through KPI dashboards (e.g., DSO, Working Capital, OTIF) and regular reporting to regional leadership

• Lead monthly AR closing activities and Local Credit Committee meetings, ensuring timely actions and decisions

• Collaborate cross-functionally with Finance, Trade, Supply Chain, and Commercial teams to ensure integrated service delivery and issue resolution

• Monitor and ensure compliance with internal controls (SOX), audit requirements, and data governance standards

• Lead and develop the local CI2C/iO2C team, ensuring proper capability building, resource allocation, and performance management

• Represent BO/GFC in relevant local committees on commercial policy, disputes, and customer service

About You

• Experience leading Order to Cash (O2C) or Customer Invoicing to Cash (CI2C) functions in a multinational or shared service environment

• Background in credit risk management, customer finance, collections, or related operations

• Strong stakeholder engagement and ability to manage cross-functional collaboration across Finance, Trade, and Supply Chain

• Experience in large-scale transformation projects or implementation of global operating models (i.e., Core Model, SAP, automation tools)

• Deep understanding of financial controls, audit practices, and compliance requirements (e.g., SOX)

• Skilled in performance management, KPI tracking, and driving operational improvements

• Fluent in English (spoken and written); local language proficiency a plus

• Bachelor’s or master’s degree in finance, Accounting, or Business; relevant certifications (e.g., CPA, ACCA) preferred

• Proven leadership capabilities with ability to coach and develop high-performing teams

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.

• Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.

• Enjoy a thoughtful, well-crafted rewards package that recognizes your contribution and amplifies your impact.

• Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high-quality healthcare, prevention and wellness programs and at least 14 weeks’ gender-neutral parental leave.