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    Concierge

    Full-Time
    , Thailand
    Posted: August 7, 2024
    Position Details

    About the job


    • Delivers the brand promise and provide exceptional guest service at all times.
    • Provides excellent service to internal customers as appropriate.
    • Be familiar with the hotel’s products and services and policies.
    • Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
    • Ensures all guests' messages, mail and parcels are handled and distributed promptly.
    • Ensures that all guest requests and requirements are attended to promptly and handled in the correct manner. Runs errand for guest as and when required
    • Ensures guest comments are channeled to Chief Concierge for follow up.



    Skills
    Concierge
    Guest Service Management
    Product Knowledge

    Functions
    Tour Operators Sub

    Job Overview

    Job Type:

    Full-Time


    Company

    Grand Hyatt Erawan Bangkok logo

    Grand Hyatt Erawan Bangkok

    5 active jobs

    Industry:

    Hospitality, Tourism & Travel

    Ready to Apply?

    Submit your application now and take the next step in your career journey.

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