Job Responsibilities:
Change Approval Process
- Oversee and manage the change approval process, ensuring compliance with organizational policies and procedures.
- Coordinate with cross-functional teams to gather information and assess proposed changes.
Change Evaluation and Risk Assessment
- Review and evaluate change requests, considering potential risks, benefits, and impacts on the organization.
- Make recommendations for change approvals or rejections, based on evaluation and input.
Change Tracking and Reporting
- Monitor the progress of approved changes and track their implementation.
- Report on the status of change requests and approvals to relevant stakeholders.
Continuous Improvement
- Identify opportunities to improve the change approval process and implement best practices.
- Collaborate with stakeholders to enhance change management policies and procedures.
Education/Training Qualifications:
- Bachelor's degree in a relevant field (e.g., Business, Information Technology).
- Change management or ITIL certification is preferred.
Experience:
-8 years of experience in change management, IT service management, or a related field.
-Strong understanding of change management principles and best practices.
-Experience in collaborating with cross-functional teams and stakeholders.